Privacy Policy
Privacy Policy Donslip ("we", "us", "our") values the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our platform, www.donslip.com which allows individuals, NGOs, and organizations (whether registered or not) to collect donations and issue electronic donation slips to donors. By accessing or using our platform, you agree to the practices outlined in this policy. If you do not agree with our practices, please refrain from using our platform. 1. We collect the following types of personal information when you use our platform: • Name, email address, phone number, and other contact details. • Payment details such as bank account or card information, necessary to process donations through banks or vendors. • Transaction history, including the amounts, date, recipient of donations and other details as per required to use our platform. • Information about the device you use to access the platform (e.g., IP address, browser type, and location). 2. We use your information for the following purposes: • To facilitate donation transactions and generate donation slips. • To provide customer support and respond to your inquiries. • To improve our platform, services, and user experience. • To send you notifications regarding donations, updates, or changes to our terms and services. • To comply with legal obligations. 3. We do not share your personal information with third parties except as follows: • With payment processors or other third-party services that help us process donations. • With NGOs and other organizations for the purpose of issuing donation slips and processing donations. • As required by law, such as to comply with applicable legal obligations or to respond to lawful requests by public authorities. 4. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer necessary, we will securely delete or anonymize your data. 5. We employ industry-standard security measures, including encryption, secure servers, and firewalls, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure. 6. You have the right to: • Access, correct, or update your personal information. • Request the deletion of your personal information, subject to legal requirements. • Opt-out of marketing communications. To exercise these rights, please contact us 7. We use cookies and similar tracking technologies to enhance your experience on our platform. These tools help us understand how you interact with our platform, enabling us to improve our services. You may control cookies through your browser settings. 8. Our platform may contain links to third-party websites or we may use third-party services to enhance your experience. We are not responsible for any damage or loss incurred due to these third parties or their privacy practices. We encourage you to review the privacy policies of these third-party sites or services before providing any personal information. 9. Changes to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on this page with an updated date. 10. If you have any concerns about our privacy policy, please contact us at contact@donslip.com ________________________________________ 1. Definitions • Platform: Refers to the donslip website or mobile application. • Users: Refers to any person or entity using the Platform, whether registered or not, including donors, collection agents, and NGOs. • Collection Agent: Refers to a person whose account or login ID is created by an NGO or entity for the purpose of collecting donations on their behalf 2. Eligibility & Obligations • You must be at least 18 years old to use the Platform. • Entities, including NGOs, must comply with all applicable laws and regulations. Users are strictly prohibited from engaging, directly or indirectly, in any activities that are unlawful under Indian law. The Platform must not be used, directly or indirectly, for any illegal or prohibited activities. • Users agree to provide accurate and up-to-date information during registration and not to misuse the Platform for fraudulent or illegal purposes. • Donslip acts as an intermediary and is not liable for fund misuse by NGOs or errors caused by third-party services. Users agree to indemnify donslip against any claims arising from their use of the Platform. 4. Service Scope • Platform Services: The Platform facilitates entities in collecting donations from the public and issuing digital slips to the Donors. • Intermediary Role: The Platform acts solely as an intermediary and is not responsible for verifying the end use of donations by the entities. 5. Fees & Charges • The Platform charges an operational cost as a service fee, which will be deducted from the donations received. The applicable charges will be communicated to the entity during the registration process on donslip.com. 6. Refund Policy • All donations made directly to the entity through our website, including self-slip generation, are final and non-refundable, except in cases of technical errors. • If a slip is issued by any entity or its Collection Agent, the responsibility for such transactions rests solely with the respective entity or agent. 7. Transparency & Accountability • NGOs are solely responsible for ensuring the accurate and appropriate utilization of the donations collected through the Platform. • Platform provides tools for generating online donation slips but is not liable for any discrepancies or inaccuracies in the reporting or usage of funds by the NGO. • Entities/NGOs must update their profiles and other relevant information in compliance with platform’s policies. 9. Privacy Policy • Please refer to our Privacy Policy for details on how we collect, use, and protect your information. 10. Intellectual Property • All content, designs, and trademarks on the Platform are the exclusive property of donslip. Unauthorized use is prohibited, and any loss or damage caused by unauthorized use will be the responsibility of the unauthorized user. 12. Amendments • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Users are responsible for reviewing the Terms and Conditions before each use of the Platform. 13. Dispute & Jurisdiction • Any dispute must be communicated to management of donslip with all relevant facts and evidence via email at contact@donslip.com . The complainant must allow a reasonable time for the Platform to review and address the matter. • These Terms are governed by the laws applicable in India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi only.